Analyse discount effectiveness through sales data and customer feedback

Email

Want to know if your discounts are really working? Track sales data and gather customer feedback. It’s data-driven and gives a clear picture of effectiveness, but be prepared to dive deep into analytics.

Tools

Name Description Pricing Ease of Use
Adobe Analytics Adobe Analytics is a robust digital analytics platform that empowers …
Paid Only
Moderate
Google Analytics Google Analytics is a web analytics platform that tracks and reports …
Paid Only
Moderate
Hotjar Hotjar is an insightful analytics and feedback tool designed to enhan…
Paid Only
Moderate
HubSpot CRM HubSpot CRM is an integrated customer relationship management platfor…
Paid Only
from $20.00/mo
Moderate
Microsoft Power BI Microsoft Power BI is a powerful business analytics tool that enables…
Paid Only
from $9.00/mo
Moderate
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Objectives

Name Description
Customer Satisfaction Customer Satisfaction as a marketing objective focuses on understandi…
Retention Retention in marketing focuses on keeping existing customers engaged …
Sales The marketing objective 'Sales' focuses on increasing revenue through…
Trust and Loyalty Trust and loyalty are crucial marketing objectives that underpin long…

Demographics

Name Description
Middle-Income Earners Middle-Income Earners represent a crucial segment of the consumer mar…
Millennials Millennials, or Generation Y, are individuals born between 1981 and 1…
Professionals Professionals are a diverse group typically aged 25 to 55, marked by …
Small Business Owners Small Business Owners are a vital demographic characterized by their …
Students Students are a vibrant and evolving demographic, primarily aged 16-24…
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Promotes

Name Description
Brand Brand represents the unique identity of a business, encompassing its …
Physical Product The Physical Product represents a tangible good that marketers have t…
Service The 'Service' is an innovative solution tailored to address current c…

Sectors

Name Description
Arts and Entertainment The Arts and Entertainment sector is a dynamic industry encompassing …
Food and Beverage The Food and Beverage sector is a vital part of the global economy, e…
Healthcare The Healthcare sector is a critical pillar of the global economy, enc…
Hospitality and Leisure The Hospitality and Leisure sector encompasses hotels, restaurants, t…
Retail The Retail sector is a dynamic industry focused on the sale of goods …

Strategy

Name Description
Customer Retention Strategies Keeping customers loyal involves personalized communication, rewards,…
Data-Driven Marketing Strategies Using data to guide marketing decisions helps target the right audien…
Pricing Strategies Setting the right price involves balancing profitability and customer…
Sales Strategies Boosting sales involves understanding customer needs, effective commu…

Sub-strategy

Name Description
Customer Feedback Strategy Gathering and analyzing customer feedback to improve products, servic…
Big Data Analytics Strategy Using large amounts of data to understand customer behavior and impro…
Customer Insights Strategy Understanding customer behavior and preferences to tailor your market…
Data Analytics Strategy Leveraging data to make informed business decisions, improve performa…
Predictive Analytics Strategy Using data and algorithms to forecast future trends and behaviors, a …
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Technologies

Channel

Name Description
Email Email marketing is a versatile tool for reaching both businesses and …

Sub-channel

Name Description
In-Store Promotions In-store promotions are a traditional way to boost sales and brand aw…
Point-of-Sale (POS) Displays Point-of-Sale (POS) Displays catch customers' attention right at the …
Sampling Events Sampling events are all about giving people a chance to try your prod…

Quick Facts

Channel

Email

Advertising Type

Email

Difficulty Level

Intermediate

Estimated Cost

Medium

Time to Impact

Short (Weeks)

Tags

B2C

Pros

  • Data-Driven Insight: Provides a clear understanding of how effective the discounts are in driving sales.
  • Customer Feedback: Allows for direct input from customers, giving a well-rounded view.
  • Flexible Implementation: Can be applied to various industries and business types.
  • Improves Strategy: Helps in adjusting future discount strategies based on solid data.
  • Customer Engagement: Engages customers by making them part of the feedback loop.
  • Enhances Reputation: Shows that the brand cares about customer input and continuous improvement.
  • Cost-Effective: Utilizing existing sales data and feedback mechanisms minimizes additional spending.

Cons

  • Time-Consuming: Requires significant time to gather and analyze data.
  • Analytical Skills Needed: May need expertise in data analytics to interpret results effectively.
  • Potential Bias: Customer feedback might be biased or not fully representative.
  • Integration Complexity: Combining sales data and feedback from multiple sources can be complex.
  • Delayed Results: Gathering sufficient feedback and sales data takes time, causing a delay in actionable insights.
  • Customer Reluctance: Some customers may not be willing to provide feedback.
  • Resource Intensive: Can be resource-intensive in terms of both manpower and technology.