Offer first-time customer discounts to encourage trial

Email

First-time customer discounts are amazing for bringing in newbies to try your product or service. They’re super attractive but can also eat into your margins if not managed well.

Tools

Name Description Pricing Ease of Use
Drip Drip is a sophisticated marketing automation platform designed to enh…
Paid Only
from $39.00/mo
Moderate
Emma Emma is a sophisticated email marketing platform designed to enhance …
Paid Only
Moderate
HubSpot Email Marketing HubSpot Email Marketing enables marketing professionals to design, au…
Paid Only
Moderate
Keap Keap is a dynamic marketing automation platform designed to streamlin…
Paid Only
Moderate
Klaviyo Klaviyo is a robust marketing automation platform designed to enhance…
Paid Only
Moderate
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Objectives

Name Description
Customer Acquisition Customer Acquisition is the process of attracting and converting new …
Sales The marketing objective 'Sales' focuses on increasing revenue through…
Traffic Increasing website traffic is a fundamental marketing objective focus…

Demographics

Name Description
Entrepreneurs Entrepreneurs are typically characterized by their innovation, risk-t…
Gen Z Generation Z, born between 1997 and 2012, is a cohort characterized b…
Low-Income Earners **Professional Description for 'Low-Income Earners'** Low-income ear…
Millennials Millennials, or Generation Y, are individuals born between 1981 and 1…
Newlyweds Newlyweds are a dynamic demographic, typically between their mid-20s …
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Promotes

Name Description
App The 'App' is a cutting-edge digital platform crafted to enhance user …
Digital Product A Digital Product refers to an intangible asset distributed in digita…
Mobile App The mobile app is a dynamic digital tool that marketers utilize to ef…
Physical Product The Physical Product represents a tangible good that marketers have t…
SaaS Software as a Service (SaaS) is a cloud-based service where instead o…
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Sectors

Name Description
Arts and Entertainment The Arts and Entertainment sector is a dynamic industry encompassing …
Education The Education sector encompasses institutions such as schools, colleg…
Financial Services The Financial Services sector is a vital part of the global economy, …
Food and Beverage The Food and Beverage sector is a vital part of the global economy, e…
Healthcare The Healthcare sector is a critical pillar of the global economy, enc…
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Strategy

Name Description
Customer Acquisition Strategies Attracting new customers involves various tactics like ads, social me…
Loyalty and Rewards Strategies Encouraging repeat business through loyalty programs and rewards can …
Pricing Strategies Setting the right price involves balancing profitability and customer…

Sub-strategy

Name Description
Referral Marketing Strategy Encouraging existing customers to refer new ones by offering incentiv…
Customer Loyalty Strategy Encouraging repeat business through rewards, excellent service, and p…
Points-Based Loyalty Strategy Rewarding customers with points for purchases and engagement, which c…
Tiered Loyalty Strategy Rewarding customers based on different levels of loyalty, with higher…
Market Penetration Strategy Increasing market share for existing products through tactics like co…
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Technologies

Name Description
Email Marketing & CRM

Channel

Name Description
Email Email marketing is a versatile tool for reaching both businesses and …

Sub-channel

Name Description
Newsletters Newsletters are an effective way to keep your audience informed and e…
Promotional Emails Promotional emails are a direct way to reach customers with targeted …
Transactional Emails Transactional emails are a reliable way to engage with customers thro…

Quick Facts

Channel

Email

Advertising Type

Email

Difficulty Level

Intermediate

Estimated Cost

Medium

Time to Impact

Short (Weeks)

Tags

B2C
Paid

Pros

  • Encourages Trials: Offering discounts lowers the barrier for first-time customers, making it easier for them to try your product or service.
  • Boosts Sales: Discounts incentivize purchases, often boosting immediate sales and driving short-term revenue growth.
  • Customer Acquisition: It’s an effective way to acquire new customers and grow your customer base.
  • Competitive Advantage: Discounts can give you an edge over competitors who may not be offering similar incentives.
  • Customer Data Collection: This tactic helps gather valuable customer information like email addresses and buying preferences for future marketing efforts.
  • Brand Awareness: Special offers can create buzz and increase awareness about your brand among potential customers.
  • Cross-Selling Opportunities: Once a customer makes an initial purchase, it’s easier to recommend additional products or services.

Cons

  • Margin Erosion: Regular discounts can erode profit margins if used too frequently or without proper planning.
  • Customer Perception: Customers might only buy when discounts are offered, potentially making it harder to sell products at full price.
  • Short-Term Strategy: This tactic often focuses on short-term gains rather than long-term customer loyalty.
  • Customer Expectations: Discounts can raise customer expectations for lower prices, making it difficult to increase prices later on.
  • Potential Abuse: Discounts may attract deal-seekers who are not loyal customers and are looking to exploit offers.
  • Brand Devaluation: Frequent discounts can reduce the perceived value of your brand or product.
  • Operational Complexity: Managing discount campaigns can add operational complexity, requiring additional time, effort, and resources.