Run a "try before you buy" campaign to reduce purchase hesitation

In-Store

Offer customers a chance to try your product or service before buying to reduce hesitation and build confidence. This tactic can drive sales but may increase upfront costs. It works well in retail, health, and tech sectors.

Tools

Name Description Pricing Ease of Use
HubSpot CRM HubSpot CRM is an integrated customer relationship management platfor…
Paid Only
from $20.00/mo
Moderate
HubSpot Marketing Hub HubSpot Marketing Hub is a comprehensive platform designed to streaml…
Paid Only
from $50.00/mo
Moderate
Klaviyo Klaviyo is a robust marketing automation platform designed to enhance…
Paid Only
Moderate
Mailchimp Mailchimp is a leading marketing automation platform designed to enha…
Paid Only
from $13.00/mo
Moderate
Shopify Shopify is a robust e-commerce platform designed to empower businesse…
Paid Only
from $39.00/mo
Moderate
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Objectives

Name Description
Customer Acquisition Customer Acquisition is the process of attracting and converting new …
Customer Satisfaction Customer Satisfaction as a marketing objective focuses on understandi…
Sales The marketing objective 'Sales' focuses on increasing revenue through…
Trust and Loyalty Trust and loyalty are crucial marketing objectives that underpin long…

Demographics

Name Description
Entrepreneurs Entrepreneurs are typically characterized by their innovation, risk-t…
Gen Z Generation Z, born between 1997 and 2012, is a cohort characterized b…
Health and Fitness Enthusiasts Health and Fitness Enthusiasts are a vibrant demographic, defined by …
Millennials Millennials, or Generation Y, are individuals born between 1981 and 1…
Small Business Owners Small Business Owners are a vital demographic characterized by their …
»

Promotes

Name Description
Physical Product The Physical Product represents a tangible good that marketers have t…
SaaS Software as a Service (SaaS) is a cloud-based service where instead o…
Service The 'Service' is an innovative solution tailored to address current c…
Training Course The Training Course is an educational program aimed at enhancing prof…

Sectors

Name Description
Arts and Entertainment The Arts and Entertainment sector is a dynamic industry encompassing …
Education The Education sector encompasses institutions such as schools, colleg…
Food and Beverage The Food and Beverage sector is a vital part of the global economy, e…
Healthcare The Healthcare sector is a critical pillar of the global economy, enc…
Hospitality and Leisure The Hospitality and Leisure sector encompasses hotels, restaurants, t…
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Strategy

Name Description
Customer Acquisition Strategies Attracting new customers involves various tactics like ads, social me…
Customer Retention Strategies Keeping customers loyal involves personalized communication, rewards,…
Experiential Marketing Strategies Creating immersive experiences helps connect customers with your bran…
Product Marketing Strategies Promoting a product involves highlighting its benefits, targeting the…

Sub-strategy

Name Description
Customer Loyalty Strategy Encouraging repeat business through rewards, excellent service, and p…
Brand Activation Strategy Creating interactive experiences to engage customers and bring your b…
Event Marketing Strategy Hosting or participating in events to promote your brand and engage w…
Product Sampling Strategy Offering free samples to potential customers to let them try your pro…
Product Launch Strategy Introducing a new product to the market with a strategic plan to crea…

Technologies

Channel

Name Description
In-Store In-Store marketing involves promoting products or services directly w…

Sub-channel

Name Description
In-Store Promotions In-store promotions are a traditional way to boost sales and brand aw…
Point-of-Sale (POS) Displays Point-of-Sale (POS) Displays catch customers' attention right at the …
Sampling Events Sampling events are all about giving people a chance to try your prod…

Quick Facts

Channel

In-Store

Advertising Type

Direct Mail

Difficulty Level

Intermediate

Estimated Cost

Medium

Time to Impact

Short (Weeks)

Tags

B2C
Free

Pros

  • Builds Customer Confidence: Allowing customers to try a product before buying builds their confidence and reduces their hesitation.
  • Boosts Sales: Customers who try before they buy are more likely to make a purchase, driving up sales.
  • Enhances Brand Trust: Providing a trial opportunity shows that a brand stands by its product, enhancing trust.
  • Collects Customer Feedback: Trials allow businesses to gather valuable customer feedback to improve their offerings.
  • Reduces Return Rates: Customers are less likely to return a product they’re satisfied with from a trial.
  • Increases Customer Loyalty: Successful trials can turn hesitant buyers into loyal customers.
  • Provides Competitive Edge: Offering a try-before-you-buy option can set a business apart from competitors.

Cons

  • Higher Upfront Costs: Offering trials can lead to higher upfront costs for businesses.
  • Risk of Product Damage: Products used for trials may get damaged, leading to additional costs.
  • Not Always Feasible: Not all products or services are suitable for a try-before-you-buy approach.
  • Potential for Abuse: Some customers might take advantage of the trial offer without intending to make a purchase.
  • Logistical Challenges: Managing and tracking trial products can be complex and time-consuming.
  • Limits on Scalability: Offering trials may not be scalable for all businesses, especially smaller ones.
  • Customer Disappointment: There’s a chance that customers might not like the product during the trial, leading to a negative impression.