Use media relations to manage crises and protect brand reputation

PR

Leverage media connections to handle crises and safeguard your brand’s image. It’s great for winning public trust but needs skilled communication. Negative press can still escape control.

Tools

Name Description Pricing Ease of Use
Agility PR Solutions Agility PR Solutions offers cutting-edge tools for public relations p…
Paid Only
Moderate
Cision Cision is a comprehensive marketing tool designed to enhance brand aw…
Paid Only
Moderate
CoverageBook CoverageBook is a dynamic tool designed to streamline the PR reportin…
Paid Only
from $99.00/mo
Moderate
Critical Mention Critical Mention is a leading media monitoring and analytics platform…
Paid Only
Moderate
Meltwater Meltwater is a comprehensive media intelligence platform designed for…
Paid Only
Moderate
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Objectives

Name Description
Brand Awareness Brand awareness is the marketing objective of increasing a brand's vi…
Enhance Brand Reputation Enhancing brand reputation involves cultivating a favorable perceptio…
Trust and Loyalty Trust and loyalty are crucial marketing objectives that underpin long…

Demographics

Name Description
LGBTQ+ Community The LGBTQ+ community is a dynamic and diverse demographic group defin…
Millennials Millennials, or Generation Y, are individuals born between 1981 and 1…
Professionals Professionals are a diverse group typically aged 25 to 55, marked by …
Small Business Owners Small Business Owners are a vital demographic characterized by their …
Tech Enthusiasts Tech Enthusiasts are a dynamic demographic known for their passion fo…
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Promotes

Name Description
Brand Brand represents the unique identity of a business, encompassing its …
Cause Cause is an initiative that addresses social, environmental, or econo…
Event The 'Event' is a strategic platform that enables marketers to connect…
Service The 'Service' is an innovative solution tailored to address current c…

Sectors

Name Description
Aerospace and Defense The Aerospace and Defense sector encompasses the development and manu…
Communication The Communication sector encompasses a broad array of services and te…
Financial Services The Financial Services sector is a vital part of the global economy, …
Healthcare The Healthcare sector is a critical pillar of the global economy, enc…
Hospitality and Leisure The Hospitality and Leisure sector encompasses hotels, restaurants, t…
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Strategy

Name Description
Brand Marketing Strategies Building a brand's identity involves creating a unique image that con…
Crisis Management Strategies Handling a crisis involves quick, transparent communication to manage…

Sub-strategy

Name Description
Brand Awareness Strategy Building a brand awareness strategy means getting your brand noticed …
Brand Positioning Strategy Creating a brand positioning strategy means defining how you want you…
Crisis Communication Strategy Responding effectively to negative events to protect your brand's rep…
Reputation Management Strategy Monitoring and influencing how your brand is perceived online and off…

Technologies

Channel

Name Description
PR Public Relations (PR) focuses on building and maintaining a positive …

Sub-channel

Name Description
Community Relations Community Relations is all about building strong relationships with t…
Media Relations Media relations help you build a positive public image by getting you…
Press Releases Press releases are official statements issued to media outlets, desig…
Magazines Magazines are a unique way to reach targeted audiences through engagi…
Newspapers Newspapers offer a tangible way to reach a wide, often loyal audience…

Quick Facts

Channel

PR

Difficulty Level

Intermediate

Estimated Cost

Medium

Time to Impact

Short (Weeks)

Tags

B2B
B2C

Pros

  • Builds Trust: Helps in swiftly building or rebuilding trust with stakeholders.
  • Crisis Control: Enables effective management of negative situations in the public eye.
  • Brand Protection: Shields brand reputation during times of controversy or crisis.
  • Skilled Communication: Leverages expert communication to convey your message.
  • Media Reach: Accesses a broad range of media outlets to spread your message.
  • Stakeholder Reassurance: Provides reassurance to stakeholders through transparent communication.
  • Long-Term Relationships: Fosters long-term relationships with media for future benefits.

Cons

  • Skilled Expertise Required: Needs professionals skilled in media and crisis communication.
  • Potential Backfire: Miscommunication can worsen the crisis.
  • Resource Intensive: Requires significant time and resources to manage properly.
  • Media Bias: Risk of media bias affecting public perception.
  • Slow Response: Can be slow to respond in fast-moving crises.
  • Uncontrolled Outcomes: Uncertainty in how media will portray the situation.
  • Expensive: High costs if done through agencies or high-profile professionals.