Email

Email

Email marketing is a versatile tool for reaching both businesses and consumers directly in their inboxes. It’s cost-effective and allows for personalized messaging, making it great for nurturing relationships. However, it can be seen as spam if not done thoughtfully.

Sub-channels

Name Description
Drip Campaigns Drip campaigns are a smart way to stay connected with your audience o…
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Promotional Emails Promotional emails are a direct way to reach customers with targeted …
Transactional Emails Transactional emails are a reliable way to engage with customers thro…

Related Tactics

Name Description Difficulty Cost
A/B test email elements to optimise performance Experimenting with different elements in your emails, like subject li…
Intermediate
Medium
Add customer support information to encourage engagement Including customer support info boosts engagement by making people fe…
Intermediate
Medium
Analyse customer behaviour data from CRM systems to personalise marketing efforts By leveraging CRM data, businesses can understand customer preference…
Intermediate
Medium
Analyse customer data to identify potential upgrades and target accordingly By analyzing customer data, you can pinpoint potential upgrades and t…
Intermediate
Medium
Analyse customer data to personalise marketing efforts at each funnel stage By analyzing customer data, you can tailor marketing strategies to ea…
Intermediate
Medium
Analyse discount effectiveness through sales data and customer feedback Want to know if your discounts are really working? Track sales data a…
Intermediate
Medium
Analyse email performance metrics and optimise accordingly Analyzing email performance metrics helps understand what's working a…
Intermediate
Medium
Analyse email performance metrics to refine strategies By examining how your emails are performing, you can discover what’s …
Intermediate
Medium
Analyse loyalty programme data to identify trends and refine offerings By analyzing loyalty program data, you can spot trends and improve yo…
Intermediate
Medium
Apply predictive analytics to personalise customer experiences and offers Using predictive analytics to personalize customer experiences and of…
Intermediate
Medium
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Quick Facts

Channel Type:

Marketing Channel

Pros

  • Cost-effective and delivers a high return on investment compared to other marketing channels.
  • Personalized content can be tailored to individual recipients, increasing engagement.
  • Easy to measure with clear metrics like open rates and click-through rates.
  • Automation tools simplify the process of sending bulk emails and managing campaigns.
  • Wide reach as almost everyone has an email address.
  • Direct communication allows brands to speak directly to their audience.
  • Flexible design options with various templates and multimedia capabilities.

Cons

  • Seen as spam by many people, leading to low open rates if not done thoughtfully.
  • Unsubscribes can happen if content is not relevant or too frequent.
  • Deliverability issues can arise due to spam filters and poor sender reputation.
  • Time-consuming to build and maintain a quality email list.
  • Requires compliance with regulations like GDPR, which can be complex.
  • Potential for low engagement if the content is not compelling.
  • Design limitations may occur, as emails can look different across email clients.