Emarsys

For Email, Mobile, Social Media

Emarsys is a sophisticated omnichannel customer engagement platform designed to empower marketing professionals with data-driven insights and automation tools. It enables businesses to seamlessly integrate and manage campaigns across email, mobile, and social media channels, fostering improved customer acquisition, satisfaction, engagement, and retention. Key features include personalized marketing automation, AI-driven customer insights, and advanced segmentation capabilities, allowing marketers to tailor strategies for maximum impact. Emarsys supports various marketing objectives such as boosting sales and building trust and loyalty through effective customer retention and loyalty strategies. Its robust platform is essential for executing comprehensive digital and multichannel marketing strategies.

Related Marketing Tactics

Name Description Difficulty Cost
Analyse email performance metrics to refine strategies By examining how your emails are performing, you can discover what’s …
Intermediate
Medium
Create a personalised experience for loyal customers, such as early access to sales Offer your loyal customers something special with early access to sal…
Intermediate
Medium
Create a targeted email campaign for existing customers to introduce new products By creating a targeted email campaign for your existing customers, yo…
Intermediate
Medium
Develop customer lifetime value models to optimise marketing spend Using customer lifetime value models helps you allocate your marketin…
Intermediate
Medium
Develop exclusive content or offers for loyalty programme members Creating exclusive content or special offers for loyalty program memb…
Intermediate
Medium
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Objectives

Name Description
Trust and Loyalty Trust and loyalty are crucial marketing objectives that underpin long…
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Related Promotes

Name Description
App The 'App' is a cutting-edge digital platform crafted to enhance user …
Brand Brand represents the unique identity of a business, encompassing its …
Content Content is a fundamental element of contemporary marketing, encompass…
Digital Product A Digital Product refers to an intangible asset distributed in digita…
Event The 'Event' is a strategic platform that enables marketers to connect…
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Related Channels

Name Description
Email Email marketing is a versatile tool for reaching both businesses and …
Mobile Mobile marketing reaches people where they are, on their phones. It's…
Social Media Social media platforms let you connect with your audience, share cont…

Related Sub-channels

Name Description
Drip Campaigns Drip campaigns are a smart way to stay connected with your audience o…
Newsletters Newsletters are an effective way to keep your audience informed and e…
Promotional Emails Promotional emails are a direct way to reach customers with targeted …
Transactional Emails Transactional emails are a reliable way to engage with customers thro…
Push Notifications Get your messages in front of users directly on their devices. They'r…
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Related Strategies

Name Description
Customer Retention Strategies Keeping customers loyal involves personalized communication, rewards,…
Data-Driven Marketing Strategies Using data to guide marketing decisions helps target the right audien…
Digital Marketing Strategies Using online channels to reach customers can boost your visibility an…
Loyalty and Rewards Strategies Encouraging repeat business through loyalty programs and rewards can …
Multichannel Marketing Strategies Reaching customers through multiple channels, like social media, emai…

Related Sub-strategies

Name Description
Lead Generation Strategy Attracting potential customers and capturing their interest through v…
Referral Marketing Strategy Encouraging existing customers to refer new ones by offering incentiv…
Customer Loyalty Strategy Encouraging repeat business through rewards, excellent service, and p…
Customer Insights Strategy Understanding customer behavior and preferences to tailor your market…
Predictive Analytics Strategy Using data and algorithms to forecast future trends and behaviors, a …
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Quick Facts

Pricing Model

Paid Only

Free Trial

No

Ease of Use

Moderate

Setup Time

Hours

Tags

B2B
B2C
Paid

Pros

  • Enhances customer retention with personalized automation.
  • Leverages AI for insightful customer segmentation.
  • Supports multichannel campaigns for maximum reach.
  • Integrates seamlessly with existing marketing systems.
  • Enables real-time customer engagement tracking.
  • Boosts sales with targeted loyalty programs.

Cons

  • Complex interface may hinder new users.
  • Limited integration with niche platforms.
  • Pricing model not suitable for small businesses.
  • Advanced features require technical expertise.
  • Customization options are somewhat restricted.
  • Support response times may vary.