Emarsys
For Email, Mobile, Social Media
Emarsys is a sophisticated omnichannel customer engagement platform designed to empower marketing professionals with data-driven insights and automation tools. It enables businesses to seamlessly integrate and manage campaigns across email, mobile, and social media channels, fostering improved customer acquisition, satisfaction, engagement, and retention. Key features include personalized marketing automation, AI-driven customer insights, and advanced segmentation capabilities, allowing marketers to tailor strategies for maximum impact. Emarsys supports various marketing objectives such as boosting sales and building trust and loyalty through effective customer retention and loyalty strategies. Its robust platform is essential for executing comprehensive digital and multichannel marketing strategies.
Related Marketing Tactics
| Name | Description | Difficulty | Cost |
|---|---|---|---|
| Analyse email performance metrics to refine strategies | By examining how your emails are performing, you can discover what’s … |
Intermediate
|
Medium
|
| Create a personalised experience for loyal customers, such as early access to sales | Offer your loyal customers something special with early access to sal… |
Intermediate
|
Medium
|
| Create a targeted email campaign for existing customers to introduce new products | By creating a targeted email campaign for your existing customers, yo… |
Intermediate
|
Medium
|
| Develop customer lifetime value models to optimise marketing spend | Using customer lifetime value models helps you allocate your marketin… |
Intermediate
|
Medium
|
| Develop exclusive content or offers for loyalty programme members | Creating exclusive content or special offers for loyalty program memb… |
Intermediate
|
Medium
|
Objectives
| Name | Description |
|---|---|
| Customer Acquisition | Customer Acquisition is the process of attracting and converting new … |
| Customer Satisfaction | Customer Satisfaction as a marketing objective focuses on understandi… |
| Engagement | Engagement in marketing refers to the interactions between a brand an… |
| Retention | Retention in marketing focuses on keeping existing customers engaged … |
| Sales | The marketing objective 'Sales' focuses on increasing revenue through… |
Related Technologies
Related Promotes
| Name | Description |
|---|---|
| App | The 'App' is a cutting-edge digital platform crafted to enhance user … |
| Brand | Brand represents the unique identity of a business, encompassing its … |
| Content | Content is a fundamental element of contemporary marketing, encompass… |
| Digital Product | A Digital Product refers to an intangible asset distributed in digita… |
| Event | The 'Event' is a strategic platform that enables marketers to connect… |
Related Channels
| Name | Description |
|---|---|
| Email marketing is a versatile tool for reaching both businesses and … | |
| Mobile | Mobile marketing reaches people where they are, on their phones. It's… |
| Social Media | Social media platforms let you connect with your audience, share cont… |
Related Sub-channels
| Name | Description |
|---|---|
| Drip Campaigns | Drip campaigns are a smart way to stay connected with your audience o… |
| Newsletters | Newsletters are an effective way to keep your audience informed and e… |
| Promotional Emails | Promotional emails are a direct way to reach customers with targeted … |
| Transactional Emails | Transactional emails are a reliable way to engage with customers thro… |
| Push Notifications | Get your messages in front of users directly on their devices. They'r… |
Related Strategies
| Name | Description |
|---|---|
| Customer Retention Strategies | Keeping customers loyal involves personalized communication, rewards,… |
| Data-Driven Marketing Strategies | Using data to guide marketing decisions helps target the right audien… |
| Digital Marketing Strategies | Using online channels to reach customers can boost your visibility an… |
| Loyalty and Rewards Strategies | Encouraging repeat business through loyalty programs and rewards can … |
| Multichannel Marketing Strategies | Reaching customers through multiple channels, like social media, emai… |
Related Sub-strategies
| Name | Description |
|---|---|
| Email Marketing Strategy | Sending targeted emails to your audience to promote products, share u… |
| Cross-Channel Campaign Strategy | Coordinating marketing efforts across multiple channels to create a u… |
| Omnichannel Strategy | Creating a seamless customer experience across all channels—online an… |
Quick Facts
Website
https://www.emarsys.comPricing Model
Paid Only
Free Trial
No
Ease of Use
Moderate
Setup Time
Hours
Tags
B2B
B2C
Paid
Pros
- Enhances customer retention with personalized automation.
- Leverages AI for insightful customer segmentation.
- Supports multichannel campaigns for maximum reach.
- Integrates seamlessly with existing marketing systems.
- Enables real-time customer engagement tracking.
- Boosts sales with targeted loyalty programs.
Cons
- Complex interface may hinder new users.
- Limited integration with niche platforms.
- Pricing model not suitable for small businesses.
- Advanced features require technical expertise.
- Customization options are somewhat restricted.
- Support response times may vary.