When I Work
For Email, Events, Mobile, Social Media
When I Work is a workforce management tool designed to optimize team scheduling and enhance productivity. It primarily serves marketing professionals by streamlining staff coordination for events, campaigns, and daily operations. Key features include automated scheduling, shift swapping, and mobile access, allowing teams to efficiently manage time and resources. By facilitating clear communication and ensuring compliance with labor regulations, it supports marketing activities like event planning, campaign execution, and social media management. The tool aids in achieving customer satisfaction, engagement, and retention, fostering trust and loyalty across channels such as email, mobile, and social media through strategic customer acquisition and retention initiatives.
Related Marketing Tactics
| Name | Description | Difficulty | Cost |
|---|---|---|---|
| Implement a unified CRM to track customer interactions and preferences | Set up a single CRM to see all your customer interactions in one plac… |
Intermediate
|
Medium
|
| Optimise for mobile to ensure content is accessible across devices | Make your website and content mobile-friendly so that customers on an… |
Intermediate
|
Medium
|
| Run seasonal promotions to boost sales | Running seasonal promotions can give a temporary sales boost and attr… |
Intermediate
|
Medium
|
| Utilise existing brand equity to introduce new products or services | Take advantage of your brand's existing reputation to introduce new p… |
Intermediate
|
Medium
|
Objectives
| Name | Description |
|---|---|
| Customer Satisfaction | Customer Satisfaction as a marketing objective focuses on understandi… |
| Engagement | Engagement in marketing refers to the interactions between a brand an… |
| Retention | Retention in marketing focuses on keeping existing customers engaged … |
| Trust and Loyalty | Trust and loyalty are crucial marketing objectives that underpin long… |
Related Technologies
| Name | Description |
|---|---|
| Analytics & Data Tracking | |
| Email Marketing & CRM | |
| Social Media Management |
Related Promotes
| Name | Description |
|---|---|
| App | The 'App' is a cutting-edge digital platform crafted to enhance user … |
| Digital Product | A Digital Product refers to an intangible asset distributed in digita… |
| Mobile App | The mobile app is a dynamic digital tool that marketers utilize to ef… |
| SaaS | Software as a Service (SaaS) is a cloud-based service where instead o… |
| Service | The 'Service' is an innovative solution tailored to address current c… |
Related Channels
| Name | Description |
|---|---|
| Email marketing is a versatile tool for reaching both businesses and … | |
| Events | Events are powerful for connecting and engaging with audiences in rea… |
| Mobile | Mobile marketing reaches people where they are, on their phones. It's… |
| Social Media | Social media platforms let you connect with your audience, share cont… |
Related Sub-channels
| Name | Description |
|---|---|
| Webinars | Webinars are online seminars that offer a cost-effective way to reach… |
| Drip Campaigns | Drip campaigns are a smart way to stay connected with your audience o… |
| Newsletters | Newsletters are an effective way to keep your audience informed and e… |
| Promotional Emails | Promotional emails are a direct way to reach customers with targeted … |
| Market on one of the most popular social media platforms. Great for t… |
Related Strategies
| Name | Description |
|---|---|
| Customer Acquisition Strategies | Attracting new customers involves various tactics like ads, social me… |
| Customer Retention Strategies | Keeping customers loyal involves personalized communication, rewards,… |
| Digital Marketing Strategies | Using online channels to reach customers can boost your visibility an… |
| Multichannel Marketing Strategies | Reaching customers through multiple channels, like social media, emai… |
| Sales Strategies | Boosting sales involves understanding customer needs, effective commu… |
Related Sub-strategies
| Name | Description |
|---|---|
| Lead Generation Strategy | Attracting potential customers and capturing their interest through v… |
| Referral Marketing Strategy | Encouraging existing customers to refer new ones by offering incentiv… |
| Customer Feedback Strategy | Gathering and analyzing customer feedback to improve products, servic… |
| Customer Support Strategy | Providing timely and effective assistance to customers through variou… |
| Email Marketing Strategy | Sending targeted emails to your audience to promote products, share u… |
Quick Facts
Website
https://wheniwork.comPricing Model
Paid Only
Free Trial
No
Ease of Use
Moderate
Setup Time
Hours
Tags
B2B
B2C
Paid
Pros
- Streamlines team scheduling for marketing events efficiently.
- Facilitates seamless shift swapping among team members.
- Enhances productivity with automated scheduling features.
- Provides mobile access for on-the-go coordination.
- Ensures compliance with labor regulations effortlessly.
- Boosts team communication through centralized platform.
Cons
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- Limited integration options with other marketing tools.
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- Can be challenging to customize for unique needs.
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- Pricing may be high for smaller teams.
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- Learning curve for non-technical users may be steep.
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- Limited offline functionality restricts remote use.
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- Mobile app lacks some desktop features.